myTECQ provides IT solutions for banks, credit unions, and other financial service companies. While there are many companies that improve IT systems, we are uniquely qualified as the IT experts for the financial industry.
Tech support is a must for every business. Undoubtedly, software will occasionally fail, networks will have connectivity problems, and users will get frustrated with their devices & technology. From a customer standpoint, without tech support, you can easily lose potential or even existing clients who expect support to be available. From an internal standpoint, without tech support, productivity can be significantly reduced due to technical errors, employee morale can be deflated, and overall costs can increase and revenue decrease. Having a computer technology support team available is invaluable to your business.
Desktop support & management aims to prevent problems before they happen, so your business never runs into any major issues. Typical proactive maintenance may include installing and maintaining hardware & software, routine checking of security systems, fighting viruses & spyware, spam filtering, and granting user permissions.
myTECQ specializes in troubleshooting & fixing a wide variety of tech related issues. Typically, these issues are primarily software-related. What better team to partner with to provide and manage financial services software customer support than a company that specializes specifically in the financial services industry? With our myTECQ Management System in place we can manage your IT assets and equipment, from desktops/laptops to servers and all other devices. Our solution enables you to monitor and record all of your assets by location and type, providing you a full inventory and topology for your organization. Profiles for each asset are captured and managed, including make and model, serial number, tag number, images and much more. And we can provide complete reporting for internal use, auditors and examiners. Let us show you what our Asset Management solution can do for you.